Our Policies

Privacy Policy

This privacy notice discloses the privacy practices for www.raynamarnee.com. This privacy notice applies solely to information collected by this website. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at

(919) 694-5147 or via email us at darlene@raynamarnee.com

Terms and Conditions

This website is owned and operated by Rayna Marnee Natural Skin Care. These Terms set forth the terms and conditions under which you may use our website. This website allow visitors to purchase online products.  By accessing or using the website, you approve that you have read, understood, and agree to be bound by these Terms and Conditions. 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.


The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

Refund and Return Policy

An online purchase can be returned to us by mail. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped. We ask that you cover the return shipping charges. We are unable to accept CODs for returned merchandise.
 

If you return a product within 14 days of the process date on the order packing slip, you will receive your refund in the form of your original payment.

*Return Address - PO Box 37856 Raleigh, NC 27627

Quality is super important to us, we take protecting the integrity of the products we sell very seriously. Rayna Marnee Natural Skin Care policy does not permit the resale of used, damaged or expired products. Our policy, training and procedures are aimed at ensuring that only the highest quality products are sold online. 

Order Changes / Cancellations

To serve you better, Rayna Marnee will begin to process your order immediately after you submit your order. Because our system processes orders immediately, we are unable to change or cancel an order once it is submitted.

Shipping Policy

All purchases will be mailed via USPS within 3-4 business days.

 

Rayna Marnee ships only to U.S. states addresses at this time.

*Total delivery time includes processing and carrier transit time. Business days do not include Saturdays, Sundays, or holidays.

Rayna Marnee Int'l dba Rayna Marnee Natural Skin Care
919-694-5147

© 2020 Rayna Marnee Skin Care. All Rights Reserved