We ensure your safety
Providing you with a unique relaxing experience is at the core of our mission at Rayna Marnee. Now, more than ever, we are committed to ensuring the safety of our clients and staff. In response to these challenging times, we developed enhanced sanitation protocols and implemented specific safety measures, in accordance with the recommendations set forth by the Centers for Disease Control as well as, the local government guidelines distributed by state, local and city governments including, the North Carolina Department of Health and Human Services. We set forth these mandatory measures to ensure the highest standards of health and safety. We are taking the utmost care to make sure that all you have to worry about is relaxing to the fullest.
Below we've summarized our Post Covid-19 Health & Safety Plan, with all the key points and information you need for a safe experience. We'll update these procedures as things change, so be sure to check back here before you arrive for your appointment.
1. All of our protocols and measures follow CDC guidelines.
2. Which align with CDC, EPA and the state of North Carolina guidelines and are approved for use and effectively fight against viruses, bacteria and other air and blood borne pathogens on all equipment and surface in every space of the spa.
3. Including but not limited to extra cleaning and sanitizing of public or frequent contact spaces. This includes the front desk, entrance doors, beds, bathrooms, seating areas and spa room. All of our cleaning protocols adhere to the North Carolina State Department of Health Guidelines.
COMPREHENSIVE STAFF PROTECTION
CERTIFIED DISINFECTION MATERIALS
STAFF PROTECTIVE MEASURES
We implemented enhanced cleaning and disinfection protocols for all our treatment rooms, massage tables and equipment, using certified EPA disinfectant products before and after use by each customer
We have upgraded the ventilation and air conditioning systems in all rooms
We maintain our protocols for all our massages and rituals using sanitized textile materials, designed for individual use
Check-In and Reception:
All check-ins will be performed online or via telephone, prior to your arrival. We are taking extra care of our team, so they can take extra care of you and minimize interaction at the reception desk
Check-in upon arrival will be done individually and in order of arrival
You will find special sanitation stations for customers equipped with courtesy sanitization items that include hand sanitizer, gloves, and masks in all common áreas.
We have removed all non-essential paper elements such as brochures and price lists. This information will be available via email.
Our lobby has been retrofitted to preserve social distancing with our employees and other customers in the reception area.